Why didn't I receive an email after I selected 'Forgot my password'?

Posted on 2023-09-11 Updated on 2024-03-01

First please make sure that you entered the right email address and correct it if it’s wrong. If you entered it correctly check your email account’s spam folder in case the email ended up there by mistake. If you find the email in your spam folder follow the instructions and remember to mark it as ‘Not spam’.

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