Invisible mode is a premium feature that lets you browse Tveni without anyone knowing who you are. You can enable this feature by going to your settings, scrolling down to the 'Invisible mode' section and by activating Tveni Premium. As soon as it is enabled a grey silhouette with a hat will appear on your thumbnail photo.
First please make sure that you entered the right email address and correct it if it’s wrong. If you entered it correctly check your email account’s spam folder in case the email ended up there by mistake. If you find the email in your spam folder follow the instructions and remember to mark it as ‘Not spam’.
Open your profile and go to settings, then the 'Change password' section. Enter a new password, click 'Save' and you will need to enter your current password and click 'Save' to confirm it.
Go to your settings and scroll down to the change email address section and enter your new email address, click 'Save' and you will be asked to enter your current password to confirm it.
Submit a ticket and we’ll get back to you as soon as possible.