Home About Tveni

How can I delete my profile?

1 Out of 2 Found Helpful
Posted on 2023-09-11

If you really want to delete your Tveni profile, just log into your account and click on the cog icon on the top right corner of your profile page. Scroll down to the bottom of the page where it says 'Delete Account' and follow the instructions given. If you’re having trouble logging in to your account, you can restore your password on this p...

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Who can see my profile?

1 Out of 3 Found Helpful
Posted on 2023-09-11

It’s entirely up to you. You can choose to show your profile to absolutely everyone, or just Tveni users. Change it any time you like in your profile settings.

How can I report a stolen photo?

1 Out of 3 Found Helpful
Posted on 2023-09-11

If your photo is being used without your consent and you’re not a Tveni member, please contact us and send us a link to the account that is using your photo.

How can I report a fake profile?

2 Out of 4 Found Helpful
Posted on 2023-09-11

If someone created a profile with your details, please send us a link to fake profile via Feedback form.

Posted on 2023-09-11

We understand that sometimes you might want to contact more Tveni users a day, so there are a couple of options that will let you extend your daily contact limit. To increase your limit by more contacts a day, permanently, you can get Verified Status on your Profile Page. If you want to increase your limit further, and chat to even more new p...

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How many credits can I buy?

3 Out of 4 Found Helpful
Posted on 2023-09-11

You can buy 100, 550, 1250 or 2750 credits at a time.

What are Tveni credits?

2 Out of 3 Found Helpful
Posted on 2023-09-11

Tveni credits help you get attention, simple as that. With credits you can Rise Up in search results, use our 'Spotlight' service, get more displays in Encounters and more. You can also enable Auto Top-up to make sure you never run out of credits.

How can I add pictures to my profile?

1 Out of 2 Found Helpful
Posted on 2023-09-11

To add a photo to your profile simply go to your profile and click on Add Photos Add photo . You can choose whether you want to upload photos from Facebook, Instagram, Google + or if you want to upload them directly from your computer. Please note that the file format has to be either JPG or PNG and the file size limit is 128 MB. You can now ...

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How can I delete a picture?

1 Out of 2 Found Helpful
Posted on 2023-09-11

Please hover your mouse over the photo you would like to delete, click on the Three dots icon and select Delete photo Delete from the drop down menu. You can also open the picture in full size, click on the Three dots icon underneath the picture and select Delete photo.

How can I change my profile picture?

2 Out of 3 Found Helpful
Posted on 2023-09-11

Open your profile page, hover over your favourite photo and a picture icon Profile photo will appear. Just click on it to set this photo as your default one.

Still no luck? we can help!

Submit a ticket and we’ll get back to you as soon as possible.

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